What is Email Marketing? A Complete Guide for New Marketers

What is Email Marketing? Email marketing is a direct channel where businesses send targeted emails to engage customers, promote products, and provide valuable content. This approach, using personalization and segmentation, builds customer loyalty and increases engagement.

What is Email Marketing? A Complete Guide for New Marketers

Email marketing systems stand as one of the most powerful digital marketing pillars or channels today. Recent studies show it generates an impressive $36 for every $1 spent. This direct communication channel helps businesses connect with their target audience, reaching over 4 billion daily email users worldwide in 2024. Our experience shows that email marketing is the lifeblood of successful digital marketing strategies.

This piece covers everything about email marketing you need to know. You'll learn about different types of marketing emails and proven strategies. The content explores tool selection and success measurement techniques that make email campaigns work. This blog helps newcomers and experienced marketers develop and execute email marketing strategies that drive results to their business.

What is Email Marketing?

Email marketing is a direct marketing channel that sends emails to businesses sharing new products, sales, and updates with customers on their contact lists. This proven approach helps companies to boost their revenue by providing valuable information that aligns with their customer's goals.

Definition and key components

When we implement email marketing, we focus on developing thoughtful strategies that help customers make smarter purchasing decisions through exciting and valuable information. Building authentic connections, delivering quality content, and clear communication channels with our audience are the foundations of successful email marketing.

Types of marketing emails

Marketing teams typically use several types and email marketing examples that serve different purposes:

  • Welcome emails: The first friendly interaction that introduces customers to our business
  • Newsletters: In Email marketing newsletters, regular updates that showcase new products and valuable information
  • Lead nurturing emails: Targeted messages that help potential customers through their buying process. eg email blast.
  • Transactional emails: Automatic notifications that confirm customer actions or purchases
  • Promotional emails: Messages that highlight ongoing sales and special deals
  • Survey emails: Tools that collect customer feedback to enhance our products

Brief history of email marketing

Ray Tomlinson sent the first emial in 1971 for the first time in history. He managed to send junk mail campaigns to electronic mail and successfully did so to up to 400 people, making sales of $13 million.

In 2003, the United States came up with the CAN-SPAM Act, which cleaned up the industry and set the first rules for bulk email advertising. Email marketing today is a simple yet sophisticated form of marketing which embraces elements such as personalization, segmentation, and AI in remote clones.

Research by Litmus proves email marketing's incredible success - it now generates $36 in revenue for every $1 invested. This progress continues as marketers adapt to new trends in personalization, interactive emails, and AI applications to improve their marketing efforts.

What are the benefits of email marketing?

What is email marketing used for?

Research shows email marketing is one of the most economical digital marketing channels today. Businesses of all sizes can use powerful email marketing tools and achieve remarkable results without exceeding their marketing budget.

Cost-effectiveness

Email marketing stands out as a budget-friendly tool in our digital marketing toolkit. Traditional marketing channels demand substantial upfront investments. Email marketing eliminates costs for print materials, postage, and advertising space. The platform becomes even more appealing with its low entry barriers. Many email platforms provide free or low-cost starter plans that come with all the essential features.

Cost

Details

Email Software

Lower Monthly fees

Design

Free or cheap Templates

Sending Emails

No extra cost on per email sent

High ROI potential

Email Marketing has a high return on investment (ROI), which makes it crucial to most businesses' overall inbound strategy. Data expose that companies can get an average return of $42 for every dollar invested. This extraordinary 4,200% ROI makes it one of the most profitable marketing channels accessible to more people.

High ROI potential Graph for critical Sector
High ROI potential

Results stand out impressively in these critical sectors:

  • Retail/eCommerce/Consumer Goods: 45:1 ROI
  • Marketing/PR Agencies: 42:1 ROI
  • Software/Technology: 36:1 ROI

Direct communication with customers

Email marketing creates a powerful direct line to our audience. Research shows that 59% of consumers let marketing emails guide their buying decisions. This direct connection helps us:

  • Personalize Content: Our campaigns adapt to customer priorities and behaviours. This approach has led to a 760% revenue boost through segmented campaigns.
  • Build Stronger Relationships: Regular, tailored messages help encourage brand loyalty and boost customer lifetime value.
  • Measure Engagement: We track open rates and conversion rates to improve our campaigns.

Email marketing shines, especially when you have to reach your ideal audience directly. The global email user base stands at 4.48 billion. This lets us connect with customers in a personal yet scalable way. Our data reveals that customers are three times more likely to buy through emarketing than social media. This makes email an essential tool for modern marketers.

How to get started with email marketing?

A successful email marketing trip needs careful planning and the right tools. We will help you build a strong foundation that leads to email marketing success.

Building an email list

Quality email list and contacts  building is a vital part of success. Our experience proves organic list-building techniques deliver the best results. The correct information collected at signup helps create better-personalized experiences later. Email open rates jump by 26% with customized content.

Here's how we build our lists:

  • Visible subscription forms on high-traffic pages
  • Compelling lead magnets (downloadable content)
  • Website popup forms with exit intent
  • Social media integration for list building
  • Event registration and webinar signups

Choosing an email service provider

Businesses need to carefully select their email service provider (ESP), which has everything required for growth. The best ESPs give you accessible email builders, customizable templates, and strong segmentation capabilities. A good platform should have:

A complete guide for Choosing an email service provider
Choosing an email service provider
  1. Advanced segmentation options
  2. Automation workflows
  3. A/B testing capabilities
  4. Detailed analytics and reporting
  5. Mobile-responsive templates
  6. Integration capabilities with existing tools.

Creating an email marketing strategy

Our email marketing strategy delivers value and drives results. Studies show that segmented campaigns can boost email revenue by 760%. Successful strategies need several core elements to work well.

The strategy development starts with customization because 70% of brands need to use personalization in their email marketing. This creates a great chance to stand out. Trigger-based emails increase productivity and revenue by 24 times compared to traditional emails. These emails are a vital part of our strategy.

Mobile optimization matters a lot. We implement responsive email design (RED) because 46% of all marketing emails are opened on mobile devices. On top of that, we create customized subject lines and pre-headers that boost open rates effectively.

Top email marketing tips & best practices

Our extensive experience with email marketing has helped numerous businesses succeed. We have discovered several significant best practices that consistently deliver results. These proven elements make email campaigns work and drive measurable outcomes.

Writing effective subject lines

Your email's subject line determines whether recipients open or delete your message. Subject lines perform best when they stay under 50 characters, especially for mobile users. 

These strategies help create subject lines that boost participation:

  • Use personalization tokens to build connection
  • Start with action verbs
  • Add urgency naturally
  • A/B test different versions for better results

AI-powered personalization in marketing boosts ROI by up to 70%, which makes it a vital part of optimizing subject lines.

Crafting compelling email content

Email design influences subscriber experience a lot. This impact shows in engagement, sales, and customer loyalty. The creation of email content needs to focus on:

1. Content Structure

  • Modular design systems ensure consistent formatting
  • Clear visual hierarchies guide readers effectively
  • Responsive layouts adapt seamlessly to different devices

2. Visual Elements

  • High-quality images and graphics enhance the message
  • GIFs add personality to your emails
  • Proper spacing improves readability

Optimizing for mobile devices

Mobile devices now handle 43% of all email campaign reads, making mobile optimization a top priority in email marketing strategy. Our mobile optimization checklist has these key elements:

Essential Mobile Specifications:

  • Font size: 17-22px for body text
  • Headlines: 22px or larger
  • Buttons: 44-48px squared for easy tapping

Research shows that 71.6% of consumers delete emails that display poorly on mobile devices. The best practices to prevent this include:

  • A responsive design that adapts to screen sizes
  • Single-column layouts that enhance readability
  • Image optimization that speeds up load times

The team previews all mass mailings on multiple email clients and mobile devices before sending them out. This testing strategy helps maintain high participation rates and reduces unwanted unsubscribes.

5 Best Email Marketing Tools and Platforms

Choosing the best email marketing platforms is fundamental. We have a quick overview of five of the most popular platforms:

Email marketing platform

Free plan

Prices start at

G2 rating

Best for

CampaignHQ

No Free Plan

$5 for connect and $7 for regular plan for 500

4.5

Small to medium-sized businesses

Moosend

1,000 Subscribers / Unlimited Emails

$7

/mo

4.6

Big data teams

Brevo

9,000

emails

$9 for 500 contacts

4.5

Any size business

Mailchimp

1,000 emails

500 contacts

$13 for 500 contacts

4.3

Small contact lists

MailerLite

12,000 emails

1,000 contacts

$10 for 500 contacts

4.6

Solopreneurs & freelancers

  1. CampaignHQ: CampaignHQ comes with a lot of features and tools for email marketing that also includes strong automation and segmentation, which help scale the business in terms of email campaigns.
  2. Moosend: Visually, Moosend's easy-to-use drag-and-drop editor is ideal for a small-sized business that is venturing into email marketing for the first time, as it allows design and automation with no hustle at all.
  3. Bravo: In addition to sophisticated analytics and audience division, Brevo is suitable for companies that want to perform email marketing focused on performance maximization.
  4. Mailchimp: The range of template designs offered by Mailchimp, as well as access to A/B testing and integrations, make it one of the most effective email marketing tools available.
  5. MailerLite: Cost-effectiveness and reliability are the reasons why MailerLite is rated the best for small-scale enterprises with excellent automation capabilities.

All these platforms aim to ease the process of creating an email campaign for their users with varying levels of complexity, from basic mail marketing to complex segmented campaign management.

How to measure email marketing success?

E-mail marketing success depends on measuring and analyzing the right metrics. Our team tracks these numbers and makes evidence-based decisions that substantially improve our campaign performance.

Key metrics to track

Experience shows that tracking the right metrics is vital for campaign success. These significant metrics help measure performance effectively:

Key metrics to track
  • Open Rate: Suggests how many delivered emails recipients open. This metric's reliability has changed with Apple's Mail Privacy Protection. 
  • Click-Through Rate (CTR): Measure the percentage of recipients who clicked on links in the email. Most campaigns average around 2%
  • Conversion Rate: Shows the percentage of recipients who completed desired actions and directly measures campaign success.
  • Bounce Rate: Should stay under 2% to maintain good deliverability
  • Spam Complaint Rate: Must remain below 0.1% to avoid deliverability issues

Using analytics to improve campaigns

Email analytics has become our guiding light for strategic decisions. Recent data shows that marketers who use third-party analytics tools achieve a 25% higher ROI compared to others. Here's how to utilize analytics effectively:

1.  Track Website Activity

  • Monitor site engagement time after email clicks.
  • Analyze how users browse product pages.
  • Study cart abandonment patterns

2. Measure Revenue Impact

  • Calculate revenue per recipient (RPR)
  • Track conversion values
  • Evaluate the campaign's ROI performance

A/B testing strategies

Our A/B testing methods have grown more advanced as we've integrated AI capabilities. AI-powered testing has proven valuable to:

  • Predict when each recipient is most likely to open emails
  • Create and evaluate different versions of subject lines
  • Track how content performs across different audience groups

Here's what we suggest to make A/B testing work:

1.  Test Structure:

  • Set achievable goals (like boosting open rates by 5%)
  • Keep one control version
  • Split your audience into proper segments

2. Implementation:

  • Follow the 80/20 split: Test with 20% (10% per version) and send the winning version to the remaining 80%
  • Pick a large enough sample size for meaningful results
  • Change just one element at a time.

Companies that share their email performance data with marketing and other departments see a 28% higher ROI. This way of making shared data analysis helps boost marketing results across the board.

Email marketing continues to experience significant changes that transform customer engagement strategies. Recent data reveals that AI tools have gained substantial traction, with nearly one-third of marketing teams having adopted generative AI tools. The search interest for "generative AI" has shown remarkable growth and increased by 9,100% over two years.

Personalization and segmentation

Personalization has evolved beyond adding subscriber names to emails. Marketing research reveals that 74% of marketers see targeted personalization as substantially boosting customer participation. This leads to a 20% increase in sales.

Successful personalization strategies show these key elements:

  • Website interaction-based behavioural targeting
  • Product recommendations through purchase history analysis
  • Location and demographic-based customization
  • Immediate content adaptation

The combination of segmentation and personalization delivers powerful outcomes. Segmented campaigns drive a 720% revenue growth. This strategy groups subscribers by common characteristics and delivers custom messages to each segment.

Interactive and AMP emails

The rise of AMP (Accelerated Mobile Pages) emails has turned static messages into dynamic, interactive experiences. Our tests reveal that interactive emails boost click-through rates by up to 300%.

These key features are part of our implementation:

  • Immediate content updates
  • In-email form submissions
  • Interactive product catalogs
  • Direct purchase capabilities

AMP emails perform three times better than traditional HTML emails in conversion rates. Subscribers can now complete transactions, book appointments and respond to surveys directly from their inbox.

Conclusion

Email marketing remains a proven powerhouse that consistently brings exceptional returns through direct customer communication. Modern email campaigns combine sophisticated personalization with mobile-first design. These informed strategies create meaningful connections with audiences. The impressive $36 return for every dollar spent shows why businesses choose email marketing as their main digital communication channel.

Your email marketing success depends on strategy, measurement, and new technologies like AI-powered personalization and AMP emails. Smart marketers adjust their approaches based on performance metrics while they deliver value to subscribers. CampaignHQ email marketing provides powerful tools that help you implement these strategies and boost engagement with your audience. Email marketing looks promising for businesses that accept new ideas and proven techniques.

FAQs

How to get started with email marketing?

Ans: Pick an email service provider, identify the people you want to target and aim for something particular.

What is email marketing automation?

Ans: Automation is the use of technology to customize and stage send emails with respect to users’ actions.

Best time to send marketing emails?

Ans: In most cases, weekdays between 10:00 AM and 2:00 PM show an upsurge in open rates, though this depends on the respective audience.

What are the four types of Email marketing?

Ans: These include welcome emails, newsletters, advertisements, and lead development emails.

What is the role of an email marketing practitioner?

Ans: They create, develop, coordinate, and improve email marketing campaigns.

Which email marketing application is the most recommended?

Ans: A few of them include Mailchimp, Brevo, CampaignHQ, and many others.

What does an email marketers do? 

Ans: They design, manage, and optimize email campaigns.

How much does one have to pay to do email marketing?

Ans: It varies per platform and per features, but there are always low cost options in the market.