With a rich background in full-stack development and over 10 years in tech, Vishal has helped shape products for leading startups like Volopay and Tapchief. Now as a co-founder of KumoHQ, he’s channeling his expertise into building CampaignHQ, an intuitive platform for email and WhatsApp automation. Vishal’s journey, fueled by a passion for email marketing and his father’s insights on lasting customer relationships, reflects his dedication to creating accessible, powerful tools for businesses everywhere.
A 5% boost in customer retention can increase your profits by 75%. That’s huge. Businesses lose 15-20% of their customers each year. Getting new customers costs…
Customer retention with AWS in EdTech has become more significant than ever. More than 4,500 EdTech companies now use AWS to keep their users…
Some industries lose more than half their customers yearly. Can you believe that? The wholesale sector’s staggering 56% churn rate stands in stark contrast…
![Customer Loyalty vs Customer Retention: Which Actually Drives Profit? [2025]](https://blog.campaignhq.co/wp-content/uploads/2025/04/Customer-Loyalty-vs-Customer-Retention-768x432.jpg)
The cost of getting a new customer is five times higher than keeping an existing one. This striking reality makes customer loyalty and retention vital for…
The Indian EdTech market will reach $10.4 billion by 2025. The sector grows at a remarkable rate of 39% each year. Online education has become…
Did you know that AI-driven customized retention offers can boost retention rates by up to 400 basis points? Netflix, Amazon, and Spotify already utilize…
Customer acquisition costs 25 times more than retention. The numbers tell an interesting story – only 18% of companies prioritize customer retention, while 44% focus…
A 5% increase in customer retention can boost your ecommerce profits by 25% to 95%. New customers matter, but your existing ones are nowhere near as…
Did you know that increasing customer retention rates by just 5% can boost your profits by 25-95%? Your existing customers are a goldmine for business growth.…
The cost of acquiring a new customer ranges from five to 25 times higher than keeping an existing one. This striking reality demonstrates what customer…
